Frequently Asked Questions

Complimentary bus service is available from the Snowmass Village bus terminal, located across the street from Viewline Resort Snowmass.

From sunshine to snow and everything in between, Snowmass is an all-season destination for adventure and relaxation. Explore all attractions, activities, and events here.

Snowmass typically closes in early to mid-April. See up-to-date season dates here.

Yes, please get in touch with us to inquire about availability.

Our Resort Fee covers:

• Roundtrip Airport Shuttle Service for two guests per stay
• Daily Local On-Demand Shuttle within 5 miles for two guests
• Daily Ski Valet Service (Winter) Includes personalized assistance, heated boot storage, storage of skis, snowboards, and ski poles. / Bike Valet Service (Summer) Includes bike storage and tire inflation.
• Refillable branded Water bottles for two guests per stay
• Daily Hot Chocolate & Cider Bar (Winter) / Fruit Juice & Smoothies (Summer)
• Welcome amenity per room, per stay
• Daily Enhanced Hi-Speed Internet Access

• Bonvoy Elite Amenity:  Daily specialty cocktail.  Non alcoholic drink is available.

We are approximately 12 miles from Aspen, and easily accessible by car or complimentary bus service. See transportation options and get directions.

Viewline Resort Snowmass is conveniently located only 8 miles from the Aspen/Pitkin County Airport (ASE). Complimentary guest shuttles provide service to the Airport and throughout Snowmass Village. Up to 200 flights per week offer reliable same-day connections from points across the globe. See driving directions to Viewline Resort Snowmass from all nearby airports.

We welcome dogs up to 35 pounds for $150 per room. Maximum of one pet per room. No charge for service animals.

Self-parking is available in public lots 8-13. Charges are covered by your daily resort fee.

Cancellation policies may vary depending on the rate and dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, please contact us. Alternatively, you can cancel your reservation online.

Check-in is 4:00 pm and check-out is 11:00 am. If you’d like to request an early check-in or late check-out, contact us, and we’ll be happy to help accommodate your request.

Viewline Resort Snowmass is home to two new mountainside restaurants:

Stark’s Alpine Grill
Cozy and casual, Stark’s Alpine Grill is an all-day destination for slopeside dining. Specializing in innovative American fare—rustic pizzas, hearty soups, sandwiches, and creative entrées—the entire menu is made with fresh ingredients that celebrate the best of the season.

Viewline Lobby Bar
Settle into a seat at this casual eatery for exceptional all-day dining, framed by sweeping views of Snowmass Mountain and the Roaring Fork Valley. Sit fireside in the lounge or outdoors on the patio for breakfast, lunch, and beyond.

At Viewline Resort Snowmass, we have 254 luxurious guestrooms, including 20 suites. We offer a variety of suites, all of which have been recently renovated. With this renovation, we added 2 Penthouse suites that each have two bedrooms.

The following room types offer guaranteed views of the mountains: Junior Suite, Classic Suite
Premium Suite, Mountain Front Suite, Signature Suite, Snowmass Penthouse Suite, Viewline Penthouse Suite.

Lupine Spa welcomes guests ages 18 and older.

All services are subject to a 20% service charge and applicable sales taxes.

Lupine Spa provides locker storage for use during your treatment. We encourage guests to leave any valuable items in their guest room or at home before coming to the spa.

As you will be draped during treatments, suggested attire for most services is a robe and slippers, which will both be provided upon arrival.

Lupine Spa’s hours change seasonally. Please refer to our spa page for up-to-date hours or contact us with any questions.

Lupine Spa does provide locker storage for use during your treatment. We encourage guests to leave any valuable items at home or in their room prior to their treatment.

Simply call (970) 923-8298 to let us know up to 24 hours in advance, and we’ll take care of the rest. Cancellations within 24-hours will result in a 50% cancellation fee, and no-shows will result in a 100% cancellation fee.

Yes, you can! We offer multiple beautiful ceremony locations within the hotel premises. To inquire about pricing and availability for these locations, please reach out to our dedicated sales team. Ceremony fees vary depending on the site selection, ranging from $500 to $3000.

We do offer cake cutting services for a nominal fee of $5 per person. Although we don’t provide wedding cakes, we’re more than happy to include cakes from licensed bakeries in your celebration. For everyone’s safety and to maintain our high standards, our culinary team will expertly handle the cake cutting process.

Yes, menu tastings are available.

For wedding parties with a Food & Beverage minimum of $10,000, a complimentary tasting for four adults is provided.

We recommend scheduling tastings at least two to three months prior to your event date. Please note that all tastings require a minimum of two weeks’ notice and are limited to a maximum of four guests. Additional guests may attend at an extra tasting fee, depending on the selected menu. Tastings are scheduled from Monday to Thursday at 3:00 pm.

You’ll need to provide the final guaranteed attendance count 7 days prior to your event. If this count isn’t provided by the designated deadline, we’ll use the estimated attendance stated in the Banquet Event Order. Please note that you’ll be charged based on the final count or the guaranteed attendance number, whichever is greater.

Viewline Resort Snowmass requires a valid credit card on file for all groups and events. Final payment is due three business days prior to the group event. Final payment will reflect estimated charges based on the final count or food and beverage minimum, whichever is higher. Final payment must be in the form of credit card, cashier’s check, or cash.

Yes, your deposit is non-refundable and cancellation fees apply based on the date of cancellation. Please refer to your contract.

Of course! Our talented chefs and the catering manager will work with you to create a menu for your wedding or meeting.

The hotel must provide all alcoholic beverages for your event. All food and beverage must be consumed on hotel property per our liquor license. We are happy to accommodate beverages not listed on our menu. All guests in attendance of the event consuming alcoholic beverages must be at least 21 years old and possess a valid ID. Viewline Resort Snowmass reserves the right to request proof of age.

With our standard wedding packages, all banquet staff are included. However, it’s important to note the following labor fees:

• Bartenders: One bartender is required for every 75 guests. The rate for each bartender is $150 for 4 hours of service, with an additional $75 per hour.
• Cashiers: A cashier is priced at $100 each, with one required per 100 guests.
• Coat Check Attendants: Priced at $150 each, one coat check attendant is needed per 100 guests.
• Security: Security personnel are billed at a rate of $55 per hour, with one required for every 250 guests.

Yes. Encore, our partner for audiovisual services, can assist in the set-up of hybrid meetings.

We have a list of recommended vendors, however, you are more than welcome to select your own. All we need is a certificate of insurance from them.

Room rental fee is to secure the venue and covers all setup including tables, chairs, and staging. It does not include sales tax or the service fee.

The food & beverage minimum is the least amount required to spend on any combination of hotel-provided food and beverage for your wedding to secure the selected space. It does not include sales tax or the service fee. The food and beverage minimum is achieved by selecting packages or individually priced, à la carte menu items to equal or exceed the food and beverage minimum.

Yes. If you wish to reserve a block of rooms for your guests and family, please notify your catering sales manager. Another option is to utilize a 15% discount booking code. This option does not hold the couple financially liable.

We recommend scheduling tasting two months prior to your event date. All tastings require at least 2 weeks prior notice and are available for a maximum of four guests. Additional guests may attend at an additional tasting fee based on the menu selected. Tastings are scheduled Monday – Thursday at 3:00 pm.